Protocol Ambassador

DP World



United Arab Emirates



Monthly (Every 4 weeks)


This would be the stipend for this internship opportunity

Public Relations

This is the background that this opportunity is associated with

English and/or Arabic

These are the languages that you’ll have to know.

Start Date:  23 September 2021

End Date:  3 April 2022


Working Hours: 

     Shift 1: 8:30 am to 4:30 pm (5 days/week)

     Shift 2: 4:00 pm to 11:00 pm (5 days/week)
     Based on your preference/availability

Deadline to apply:  15 April 2021

24 weeks (6 Months)



About DP World

We are the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. 


We deliver these services through an interconnected global network of 136 business units in 61 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work. 


Our dedicated, diverse and professional team of more than 53,360 employees from 137 nationalities are committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership.We think ahead, anticipate change and deploy industry-leading digital technology to further broaden our vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.



As a Protocol Ambassador, you will be responsible for ensuring all VIP guests are welcomed and escorted accordingly throughout the DP World FLOW Pavilion experience. You will need to be professional and pay attention to detail when supporting Majlis and FlowLive producers in delivering quality experience, fit for our invited guests.
This role is an exceptionally unique opportunity that many will not experience in their lifetimes. Play your part in supporting this extremely special project and join the team of dedicated and passionate DP World FLOW Pavilion colleagues. We look forward to receiving and reviewing your application.


· Responsible for supporting the DP World Protocol team within the DP World FLOW Pavilion
· Meet and greet invited guests to the Pavilion, including VIPs, Government Delegations & B2B customers. Ensure relevant DP World stakeholders are connected
· Ensure Protocol is adhered to at all times
· Support DP World Chairman's office in all Protocol and VIP affairs
· Work closely with our Majlis and FlowLive Producers to identify visiting guests and support last minute requests
· Facilitate entry and exit into Expo Park and DP World FLOW Pavilion for guests, including VIPs, B2B customers and Government Delegations
· Actively develop relationships of trust and respect with Expo Protocol Team and other Pavilion Protocol teams
· Assist and escort VIPs and delegations, as directed, throughout their DP World FLOW Pavilion journey
· Assist VIPs with ad-hoc requests
· Maintain operational records, as directed, including guest feedback and observations
· Support Majlis Producer and DPW operations team to distribute VIP gifts
· Develop an excellent understanding of DP World, and its subsidiaries, as a Global Trade Enabler. Provide informative responses to questions
· Support DP World VIP meeting and event RSVP
· Confidently interact with a wide variety of nationalities & be mindful of cultural sensitivities
· Enhance Pavilion visits by developing an excellent understanding of the DP World FLOW Pavilion, and identifying and assessing guest needs
· Relay any notable events during shift: HSE issues, visitor/guest feedback, notable guest visits
· Maintain operational records, as directed, including visitor & guest feedback and observations
· Complete daily admin tasks with punctuality and precision, including shift reports, agendas, contact reports and schedules
· Liaise with other departments to review & replenish inventory stocks, including VIP gifting
· Acquire extensive knowledge about the offerings within Expo 2020 Park in order to enhance wider experience for visitors
· Support mobility and accessibility requirements for all guests and visitors
· Fulfil additional duties as assigned by line manager to support the overall success and operation of the DP World FLOW Pavilion
· Build sustainable relationships of trust and productivity with DP World Stakeholders who are either based in the Pavilion, or who are regular visitors


You will receive compensation for your virtual work. You can find the details below and request more information during the selection process.




Monthly (Every 4 Weeks)


1 meal per working day, daily transportation within Dubai and uniform



During your experience you will be part of an employee education program provided by DP World

After you complete your experience successfully, you will receive a certificate of completion and a recommendation letter


Employee discounts to our products






- Experience dealing with Royalty, high level VIPs & Government delegations with tact & diplomacy
- Experience working in the public domain, preferably an exhibition or live event environment

- Experience working onsite in long term events will be considered advantageous




Presentation skills, Public Relations, Windows PC usage

Communication, Leadership, Mac usage, Team Management







No Preference

Academic Background

Minimum Study Level


Public Relations


VISA is not provided. Applicant must have a valid UAE VISA (Residence or Student VISA)


The candidate will be selected within ten days as follows:


-  Pre-screening once CVs are evaluated : 1 day
-  Qualified CVs will be asked to send a video : 2 days
-  Shortlisted candidates will be interview by DP World : 4 days
-  Successful candidates will receive a final offer from DP World : 3 days